Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
Where are Venezianico watches manufactured?
Our timepieces are designed in Venice and powered by high-quality automatic movements, primarily sourced from Japan and Switzerland, ensuring a perfect balance of Italian aesthetics and mechanical reliability.
Do you offer international shipping?
Yes, we ship our watches worldwide via express couriers like DHL and FedEx. Shipping is typically free for orders above a certain threshold, and delivery times range from 2 to 5 business days depending on your location.
What is your return policy?
We offer a 14-day return period from the date of delivery. The watch must be in its original, unworn condition with all protective films and packaging intact to be eligible for a full refund.
How long is the warranty on a Venezianico watch?
Every Venezianico timepiece comes with a 2-year international warranty that covers any manufacturing defects. Please keep your warranty card or digital proof of purchase to access our repair services.
Are the watches water-resistant?
Yes, all our models feature water resistance, ranging from 5ATM for dress watches to 20ATM or more for our diver collections like the Nereide. Always ensure the crown is fully screwed down before water exposure.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay, Google Pay, and interest-free installment plans through Klarna or Scalapay.